Privacy Policy

At SWE Cook Online (swecook.online), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or use our services. By accessing or using the services provided by SWE Cook Online, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide, maintain, and improve our services.

a) Personal Information

When you use our website, we may collect personal information that you voluntarily provide to us. This includes, but is not limited to, the following:

  • Name
  • Email Address
  • Phone Number
  • Payment Information (if applicable, for purchases or subscriptions)

You provide this information when signing up for our newsletter, creating an account, making a purchase, or contacting us for customer support.

b) Non-Personal Information

We may also collect non-personally identifiable information to improve the user experience. This information includes:

  • Browser Type and Version
  • Operating System
  • IP Address
  • Geographic Location (general)
  • Device Information
  • Referring Website (where you came from before visiting our website)
  • Usage Data (such as time spent on pages, clicks, and interaction with content)

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Providing Services: To process your orders, subscriptions, or any other services you request.
  • Communication: To send you updates, newsletters, promotional offers, or customer service emails.
  • Improving Services: To analyze usage patterns, track site performance, and improve user experience.
  • Security and Compliance: To prevent fraud, protect against misuse, and ensure compliance with legal obligations.

We may also use your personal data for marketing purposes but will always give you the option to opt-out of receiving marketing communications.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our website. These cookies help us to:

  • Remember your preferences and settings.
  • Analyze website traffic and behavior.
  • Personalize content and ads based on your interests.

You can control cookie settings through your browser settings. However, disabling cookies may impact your experience on our website, as some features may not function properly.

4. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our website is used. These third-party service providers have access to your personal information, but they are obligated not to disclose or use it for any other purpose.

Some examples of third-party services include:

  • Payment Processors: To handle transactions (e.g., Stripe, PayPal).
  • Email Marketing Services: To send newsletters and promotional emails (e.g., Mailchimp).
  • Analytics Providers: To help us understand user behavior on our website (e.g., Google Analytics).

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request the deletion of your personal data, please contact us at contact@swecook.online.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format for transfer to another service.

To exercise any of these rights, please contact us at contact@swecook.online.

8. International Transfers

Your personal information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we may transfer the information to the United States and process it there.

By using our website, you consent to the transfer of information to the United States or other jurisdictions, and the processing of your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated Privacy Policy on this page and update the “Effective Date” at the top of the policy.

10. Contact Us

If you have any questions about this Privacy Policy, or if you want to exercise your rights regarding your personal information, please contact us at:

SWE Cook Online
Email: contact@swecook.online